Survey of patient satisfaction in adult psychiatric outpatient clinics

Citation
Y. Barak et al., Survey of patient satisfaction in adult psychiatric outpatient clinics, EUR PSYCHIA, 16(2), 2001, pp. 131-133
Citations number
10
Language
INGLESE
art.tipo
Article
Categorie Soggetti
Psychiatry,"Clinical Psycology & Psychiatry
Journal title
EUROPEAN PSYCHIATRY
ISSN journal
0924-9338 → ACNP
Volume
16
Issue
2
Year of publication
2001
Pages
131 - 133
Database
ISI
SICI code
0924-9338(200103)16:2<131:SOPSIA>2.0.ZU;2-H
Abstract
A client satisfaction survey was undertaken in two adult psychiatric outpat ient clinics. The anonymous self-report questionnaire covering demographic, setting and satisfaction with service variables was endorsed by 203 partic ipants. The mean age of the subjects was 42.5 +/- 19 years, with a small ma jority (58.6%) of females. Overall satisfaction with psychiatric care was h igh (79.8%). None of the demographic or setting variables correlated signif icantly with satisfaction. Psychoeducation was significantly correlated wit h level of satisfaction with services. These findings further emphasize the importance of psychoeducation by service providers in mental health. (C) 2 001 Editions scientifiques et medicales Elsevier SAS.