Do consumers use information to choose a health-care provider system?

Citation
R. Feldman et al., Do consumers use information to choose a health-care provider system?, MILBANK Q, 78(1), 2000, pp. 47
Citations number
26
Language
INGLESE
art.tipo
Article
Categorie Soggetti
Public Health & Health Care Science
Journal title
MILBANK QUARTERLY
ISSN journal
0887-378X → ACNP
Volume
78
Issue
1
Year of publication
2000
Database
ISI
SICI code
0887-378X(2000)78:1<47:DCUITC>2.0.ZU;2-6
Abstract
This study examines the use of information by employees in the Buyers Healt h Care Action Group, a purchasing coalition of large employers in Minneapol is. BHCAG employers contract directly with multiple health-care provider sy stems and attempt to inform employees about those choices, shortly after th e close of the 1998 open-enrollment period, a survey of 927 BHCAG employees with single-coverage health insurance was conducted. seventy-six percent o f the employees relied on information from their employer when selecting th eir current care system. Use of information from the employer was positivel y related to education and years of residence in the Twin Cities. Previous experience with doctors and hospitals in the care system also was a common information source. Older and low-income workers were more likely to use in formation from advertisements. The survey results suggest that employers ca n predict which information sources their employees will use.